Conversations

🛍️ Black Friday 2025: The Future of Retail Between the Headlines

A Closer Look at the Weekend That Showed Us What Comes Next.

Dec 2 •

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Agentic Commerce, Without the Hype: Are We Quietly Returning to Service?

Agents can raise convenience. Retailers can choose whether service rises with it.

Oct 21 •

🧱The First Eyes Test: What LEGO House Taught Us About Designing Seamless Experiences

Designing with “First Eyes”: Modular, Connected, and Friction-Free by Intent

Sep 16 •

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✨ Luxury Reimagined: Beyond the Fees, Toward the Feel

Why the future of premium depends on experiences that elevate, not extras that alienate.

Sep 2 •

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✏️ From Pencils to Personalization: Back-to-School Then, Now, and Next

Why back-to-school is still retail’s second “holiday” — and how it’s being reshaped by tech, thrift, and trend cycles.

Aug 12 •

💡Gen Z’s Playbook: How the Next Generation Is Rewriting the Rules of Retail

Insights and Surprises from the Classroom – How Today’s Students and Emerging Leaders Are Quietly Changing the Game

Aug 5 •

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🔮The Future of Retail: Through the Eyes of the Next Generation

Perspectives from the Classroom on How Retail Will Evolve

Jul 29 •

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🚦Is the Chase to Follow Best Practices Hurting Retail?

Best Practices, Copycats, and the Innovation Ceiling: What Retail Can Learn from the Past - and Gen Z

Jul 22 •

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💡 When Convenience Is Mistaken for Loyalty: The Hidden Friction in Customer Experience

Why Habit Isn’t Loyalty - How Brands Create Barriers to Change and What It Really Takes to Inspire Devotion

Jul 15 •

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🤝 Retail Growth Through Small Actions, Big Shifts.

Rethinking Commerce Through the Lens of Micro-Commerce

Jul 8 •

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🚀 The Gift of Feedback: Why Retail Needs to Listen More Than It Speaks

Unlocking Growth One Honest Conversation at a Time

Jun 24 •

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🛍️ Retail as the Original Third Place — And Where It Goes From Here

The third place is no longer a buzzword; it’s a blueprint for reconnection.

Jun 17 •

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